Unique Auto customer reviews

Communication. One on one or two interactions were great. Explaining options as well as unrelated problems were appreciated. Very cool and outstanding service.


— Surecritic User Review

Best place I have ever brought my car,Vince is an exceptional owner..


— Google Review

I traded in my ram and bought a duramax here and had a good experience with unique auto. Ive experienced all sorts of car dealerships in the past from horrible, to decent, and these guys have definitely been the best experience I’ve ever had with with any auto dealership. I loved how i was able to directly deal and negotiate with the Ted, instead of dealing with a car salesmen having to run everything through their managers every 5 mins. Ted and his team were very honest with everything and i could tell they truly wanted to give me a great experience. What really stood out to me the most was my experience AFTER the sale was complete. I drove home and i noticed there was a fuel leak under my truck, so i texted Ted to let him know. I was expecting to have to pay for the repair since most other dealerships I’ve dealt with would state how the vehicle was sold “as is” so i asked how much it would cost to have it repaired. Ted said the repair would be free and to bring it in when i had time. They repaired the problem at no cost to me and they did it very quickly. You can tell a lot from a dealership by the way they treat you after the sale. I would definitely recommend these guys and I’d purchase a car from them again!


— Google Review

Great Everything. For auto service, sales and great customer service.


— Google Review

Unique does a great job of diagnosing problems and giving you a fair estimate. They then do their best to get the needed parts so your vehicle is returned to you in a timely manner. Added bonus, they are only a few blocks from where I live. Very handy.


— Surecritic User Review

Ted and his crew got me in fast and got me a great deal for a set of tires. They certainly go above and beyond for their clients! Extremely impressed!


— Google Review

I was really impressed at the level of customer service. They found what was wrong and fixed it in a timely matter. They also went through my entire vehicle and checked everything out to make sure something else wouldn't cause me problems in the future. I would highly recommend Unique Auto to anyone needing auto repair.


— Google Review

Top notch sales and service!


— Google Review

Have taken my car there twice now I believe. They are honest, and won't scam you or do inefficient work. My car was dead and they brought it back to life! Thanks to these guys. Had I taken it elsewhere I would've been charged twice if not three times as much. I will be taking my car there as long as I can for everything!


— Google Review

They were super nice and accommodating. I was passing through town and my car started making a funny noise. They were able to get me in and out quickly within a couple of hours. The waiting room was equipped with any kind of charger that you can think of and had great coffee. The inspection and price to fix my car was very reasonable!


— Facebook Review

I love Unique Auto! I have been swindled by other garages for services that I did not need. Vince Mike Ted and everyone at unique help me understand what items I actually need on my car and what I did not. They helped me to save a lot of money. They are honest especially to their women customers. I love these guys!


— Google Reviews

Ted and Vince are the Robert Plant and Jimmy Page of leading a great “band” of technicians and support staff. Unique has superior customer service and quality maintenance service. Honesty and trust are key with their business model. I won’t go anywhere else for auto repair or when I’m shopping for a new car. They are rock-n-roll!


— Google Review

In my opinion it is almost impossible to find an auto repair shop that you an trust. It seems that once you take your car to a shop, it's all down hill, you end up taking it back repeatedly for different things that suddenly start breaking.

BUT, no at Unique Auto, their work is thorough and they are trustworthy. The first time I took my truck to them, it was because of an error my truck was throwing, they took a look and said the Error was anomaly and the part it was saying was bad wasn't, but if I get the error again, to let them know. Any other shop would have replaced the part.

I've since taken my husbands truck and my truck back (completely different issue) and the price is always reasonable, they explain what they did and what the cause and they stand completely behind their work.

Everyone in the shop is super friendly and helpful. A few weeks ago we took my husbands truck for some work and we needed to have the truck back by the weekend because we had a camping trip planned. The people in the shop worked overtime in order to get our truck done in time. I was super impressed and I will NEVER take out trucks anywhere else.

If you need any work, from an oil change to body repair, they do it all and they do it well. You will not be disappointed.


— Yelp Review

Great place, great service, great price. Just got my windshield fixed from the hailstorm. I will definitely be back. My next time I will buy one of the cars they have for sale.


— Google Review

My RAV4 broke down while passing through Omaha for the day. From the moment I called Unique Auto, Vince was empathetic to my situation and very friendly. He invited me to bring the car in for an inspection - found out that my alternator was dead - and offered it to be fixed within a few hours. Vince and his crew saved our time table for our road trip - I am forever grateful! They are honest, good people, and I recommend them for any problem. Furthermore, they even gave us a loaner car so we didn't have to wait around car-less for half the day. Thanks again Vince and crew!


— Google Review

We've been getting our cars serviced here for years and now purchasing cars they are the best Ted and Vince and Corey and some of the other staff have and do take great care of us and our vehicles thanks for years of great customer service I would recommend this place hands down.


— Google Review

They were super nice and accommodating. I was passing through town and my car started making a funny noise. They were able to get me in and out quickly within a couple of hours. The waiting room was equipped with any kind of charger that you can think of and had great coffee. The inspection and price to fix my car was very reasonable!


— Surecritic User Review

Just an amazing place! I will not be going anywhere else. Not only do they know what they are doing but they are fair in cost and amazing customer service!


— Google Review

Unique Auto has been keeping my Corollas in top shape for years! The service advisors are honest and explain if what the needed repair is. I have referred several friends here. They value their work and work to build long term relationships with their customers.


— Surecritic User Review

Great business. My car has been fixed there twice. They are good on their word and how they conduct business is down to earth and flexible. Vince was very helpful and assuring while dealing with all of the fixes my car needed. Awesome staff, awesome place. Will be taking all my vehicles there!


— Surecritic User Review

I’ve been to other shops, and every time they are always telling me I need to do this or that to add to their sale. Here I don’t get that, no pressure I trust their work


— Surecritic User Review

Ted, Vince, Corey and team are great. Saved me the day after Thanksgiving with tire repair and service when the big garage was a 3 day wait. Thanks Unique Auto!!


— Yelp Review

Since I first took my car to Unique, I have been more than satisfied because the work was completed economically quickly. Some places that I have used in the past have been a major disappointment because the work was not satisfactory or overpriced. Unique does a job correctly the first time. The only regret I have is that I did not know about Unique until 2019. Had I done so, surely would have brought my cars to them sooner because of the fine work, service technician knowledge, and great environment in the customer waiting area. I have recommended Unique Auto to my neighbor and friend who is just as satisfied with the service he received as did I.


— Surecritic User Review

Vince and Dom are great to work with!! They both went above and beyond in helping me! If you need to get your car fixed or need a new car-you need to go to Unique Auto!


— Facebook Review

Great customer service, honest, respectful, and right on top of things. Donte was absolutely amazing, answered all my questions, helped me through the while process. I got an amazing deal on a great vehicle with a warranty! You guys are great! Thank you so much I will always be recommending you! Thanks again Donte . Best sales rep in the game! Lol


— Google Review

They are awesome! As a busy mom, wife and business owner they kept me going seamlessly! I hit a deer Sunday night, got my car in on Monday and fixed by Friday. They had a loaner car in the meantime to keep me going in all directions! Thanks for being there for my family and I with AMAZING service.


— Google Review

I wish I would have known about this place a lot sooner. I will never take my car to another shop. I have always felt taken care, never like I was giving my money to a place I did not trust. They are honest, welcoming, and they do good work.


— Surecritic User Review

Personal service and ability to get a loaner very important


— Surecritic User Review

Always friendly, always reasonably priced, and always available is why I keep coming!


— Surecritic User Review

Always friendly, always reasonably priced, and always available is why I keep coming!


— Surecritic User Review

ASE Certified Mechanics